Tuesday, December 3, 2019

Master in Clinical Service Operations (MCSO)

Harvard Medical School offers a program called the Master in Clinical Service Operations (MCSO).

The Master in Clinical Service Operations (MCSO) program provides physicians, clinicians, nurses, allied health professionals and administrators with the operations management training they need to lead teams, optimize efficiency and improve the patient experience.

Given the rapid change across all sectors of health care, the importance of formal training in operational aspects of health care has never been more critical. Health care organizations require high-performing, collaborative teams that can work together seamlessly to deliver value-based care, ensure patient satisfaction and achieve better outcomes.

The program provides learners with clinical operations skill sets and knowledge that are essential to lead health care organizations in the United States and internationally.

Program objectives include:
  • Improve overall clinical operations, manage operational workflows, optimize supply chains and facilitate hospital and system-wide innovation to provide value-care and an outstanding patient-centered experience.
  • Build collaborative teams of multi-disciplinary stakeholders, including physicians, advanced practice providers, nurses and administrators who are well equipped to work with a hospital’s corporate functions.
  • Evaluate productivity and financial measures, manage operational, organizational and capital budgets, assess physician and staff compensation and understand regulatory compliance and audits.
https://postgraduateeducation.hms.harvard.edu/masters-programs/master-clinical-service-operations


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