Negotiating is the process of attempting to agree on a solution. Compromising, or settling on a mutually agreeable solution, is the result of successful negotiations. Compromise is all about being flexible. It means being able to generate alternate solutions when you've "hit the wall." Whether it involves a person you can't get along with, an idea you know will work but that others are reluctant to agree to, a change in office systems, or a turf war that needs ending, learning to negotiate and compromise is essential to your success.
1. Have a positive attitude.To read the complete article on Dale Carnegie, click here.
2. Meet on mutual ground.
3. Clearly define and agree on the issue.
4. Do your homework.
5. Take an honest inventory of yourself.
6. Look for shared interests.
7. Deal with facts, not emotions.
8. Be honest.
9. Present alternatives and provide evidence.
10. Be an expert communicator.
11. End on a good note.
12. Enjoy the process.
Founded in 1912, Dale Carnegie Training has evolved from one man's belief in the power of self-improvement to a performance-based training company with offices worldwide. We focus on giving people in business the opportunity to sharpen their skills and improve their performance in order to build positive, steady, and profitable results.